Information about Student MC
Our opening hours, making appointments, LSP permission, doctor's assistant, complaint form & medicines along on a trip
Healthcare Hub
New to the Dutch Healthcare System? We’re here to help!
Understanding how the Dutch healthcare system works can be overwhelming, especially if you’re new to it. That’s why we offer a free walk-in consultation to answer your questions and guide you in the right direction.
Please note: this consultation is not for diagnosing or treating medical issues.
Our goal is to provide clear information and help you navigate the system, ensuring you know where to go for the care you need.
Take the first step toward understanding your health options—visit us during our walk-in hours or book an appointment!
For more information: https://www.healthcarehub.nl/
Opening hours
The GP practice is open from Monday to Friday between 8.00 hrs and 17.00 hrs.
After office hours (weekend/evening/night) you can go to the General practice center Gelderse Vallei in Ede. This is only for medical problems which are urgent and cannot wait until the next day.
General practice center Gelderse Vallei in Ede
T: 0318-200800 (You always have to call first for an appointment)
You can find the GP station at the emergency room at Hospital Gelderse Vallei, together with the Emergency Department, the service pharmacy and the dentist post. The address of the hospital is Willy Brandtlaan 10 in Ede. Follow the signs to the emergency room.
Making appointments
Appointments can be made (only after registration)
You can make an appointment with us:
8.00 to 10.00 hrs
11.00 to 12.30 hrs
In the afternoon, you can leave a callback request with the digital assistant. More information can be found under the news section.
phone 0317-466 600 (for emergency: dial 1)
She will ask you what the reason of your visit will be. This is to determine the urgency and to determine wether an appointment is necessary. Sometimes only her medical advice is is sufficient.
Important:
Unfortunately, we have noticed that the number of patients who do not show up for an appointment with a GP, assistant or practice nurse has increased in recent years. We apply a so-called 'no-show' rate for this. If you have made an appointment and you do not show up without cancelling, the practice will inform you of this. If another appointment is missed without notice within six months, we will charge €25. The health insurer does not reimburse these costs. This policy is in accordance with the guidelines of the National Association of General Practitioners.
Doctors assistant
The doctor's assistant is the first person you speak when you call us.
The assistant is also doing a consultation hour for:
- Cervical Smears
- Syringing ears
- Checking urine for a bladder infection
- Sexual Health Checks
- Injections
- Wound dressings
- Blood pressure
- ECG / Doppler measurements
- 24-hour blood pressure
- Heart rate recording
- Removal of sutures/clips
Complaint form
A complaint? Discuss your dissatisfaction with your doctor.
If you are dissatisfied, we appreciate that you discuss this with us. When we are aware of your dissatisfaction, we can try to solve it for you.
If this is difficult for you or you do not agree with us, you can discuss your complaint with an independent and impartial complaints officer. The complaints officer will work with you to find a solution to your complaint or problem. The complaints officer can try to mediate the complaint. The complaints officer does not choose a party and therefore has no opinion. Everything you tell the complaints officer is confidential. You can use the complaint form on the SKGE website. The complaints officer can be reached by telephone 088 0229190.
More information can be found in the folder in the waiting room and on
www.skge.nl.
Medicine on travel
Users of medicines that fall under the Opium Act can not just take them abroad. This requires a Schengen declaration.
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